Target Interview Questions: Detailed Guide
Nov 04, 2024As a globally recognised company, Target receives hundreds of applications for each and every position advertised. This means that there is competition for every applicant wanting to begin their journey as a Target employee and, as a result, the hiring process has been developed to help identify the perfect individuals for each role.
To improve your chances of being successful, it’s a good idea to prepare as much as possible before your Target interview. Familiarizing yourself with common questions, and the kinds of answers employers might be looking for, can help you to stand out from the crowd of applicants.
This guide is designed to help you prepare for your Target interview, covering the various job interview questions at Target that you’re likely to encounter and the best ways to approach your interview.
Understanding Target’s Hiring Process
The Target recruitment process involves several stages. Knowing what to expect at each stage is important for performing to the best of your ability and enhancing your chances of success.
The exact process you will follow can vary depending on the role you have applied for.
Application
Applications can be submitted either online or in person with a paper application. This will contain all of your basic information, qualifications, and previous work experience.
Initial Screening
Target typically asks candidates to submit a video recording of themselves as part of their initial screening process. Candidates receive a link to the interview portal to be asked a series of questions where their responses need to be recorded.
These recordings typically take around 30 minutes to complete and are assessed before selecting candidates for the next round of interviews.
In-Person Interview
After your video recording has been reviewed, potential employees are invited for an in-person interview.
Here, you will be asked a range of questions by a panel of interviewers. Target corporate interview questions will relate to the role, your personality, and career aspirations, as well as more general questions. So Target team lead interview questions will be different to questions for cashier roles, for example.
Interviews are usually relatively relaxed and conversational. It’s important to make sure you are on time and well dressed to make the best possible first impression with interviewers.
Background Checks
Successful applicants need to complete background checks before they can be given a start date. For some roles, drug testing may also be required.
Common Target Interview Questions
Target Company Interview Questions – Behavioral Questions
Behavioral job interview questions at Target are designed to assess how well a candidate is likely to respond to various situations and experiences. This can offer insight to recruiters as to how well an individual is likely to match the ethos and values of Target.
Example Behavioral Questions and How to Answer
Q: Tell me about a time you dealt with a difficult customer.
A: "In my previous retail role, I had a customer who was upset because an item they wanted was out of stock. I listened carefully to their concerns, acknowledged their frustration, and offered to check other nearby stores for availability. When I found the item at a nearby location, I arranged to have it held for them. The customer appreciated the extra effort, and by staying calm and focused on finding a solution, I was able to turn a negative experience into a positive one."
For these questions, employers are looking for people who are calm, patient, and able to handle difficult situations on their own. Although there might be a need to find a manager or a more senior team member, employers will want to know that you would try to solve the problem by yourself first.
Q: Describe a situation where you worked as a part of a team.
A: "In my previous role, our team was tasked with organizing a store-wide event to boost sales. I collaborated with colleagues from different departments, including marketing and inventory, to ensure everything ran smoothly. My main role was managing the setup and ensuring displays were stocked and appealing. Communication was key, so I kept everyone updated on our progress and any challenges we faced. By supporting each other and using each person’s strengths, we successfully increased store traffic and exceeded our sales goals. It was a great experience in teamwork and achieving a shared goal."
This should be an example from your working life, although other examples are acceptable if you don’t have workplace experience. Recruiters want to know that you communicate and work well as part of a team; navigating conflicts of opinion where necessary.
Q: Can you give me an example of a time you’ve had to lead in the workplace?
A: "In my last position, our team leader was unexpectedly out during a busy period, and we were launching a new product line. I stepped in to lead the team, ensuring everyone knew their roles and deadlines. I organized daily check-ins to keep us on track, address any issues, and make adjustments as needed. I also kept communication open with management, updating them on our progress. By staying organized and encouraging the team, we launched on time and met our targets. This experience taught me a lot about leadership and the importance of clear communication and support."
Things can happen in the workplace where individuals need to take responsibility for projects or situations. Knowing that a candidate can work well as part of a team, but also lead where necessary, is a desirable trait when it comes to considering career progression and multi-skilled personnel.
Target Company Interview Questions – Situational Questions
Situational questions are a commonly used interview tool. They offer hypothetical situations to assess an individual's attitude and response. This aims to identify candidates who hold the same values as Target, as well as those with problem-solving and decision-making skills.
Example Situational Questions and How to Answer
Q: What would you do if two managers asked you to do different things with conflicting priorities?
A: "If two managers asked me to handle tasks with conflicting priorities, I’d first seek to understand the urgency and importance of each task. I would politely inform both managers of the situation and ask for clarification on their expectations. If needed, I’d request that they help me prioritize based on the company’s goals or current needs. My goal would be to find a solution that meets both managers’ expectations while ensuring I stay focused on the most impactful tasks. I believe open communication and flexibility are key to managing conflicting priorities effectively."
In this situation, communication is key. You should answer by talking about how you would speak to both managers about the priority of their requests and explain that you have been asked to do multiple things. Ask them which tasks you should complete first rather than just agreeing to both.
Q: What would you do if you saw a coworker violating company policy?
A: "If I saw a coworker violating company policy, I’d first consider the severity of the situation. If it was something minor, I might approach the coworker directly, politely reminding them of the policy and why it’s important. However, if it was a serious violation that could affect the team or customer experience, I’d report it to my supervisor to ensure it was handled appropriately. My goal would always be to address the issue respectfully and maintain a positive work environment while upholding the company’s standards."
For this type of question, it's important to show that you have an understanding of the importance of company policy and the consequences of violating it. While in some circumstances, the best course of action would be to speak to the staff member one-on-one, in others it would be best to report what you have seen to your line manager or HR.
Target Company Interview Questions – General Questions
Employers will use your interview as an opportunity to get to know you. As well as more specific questions about your attitudes and responses to workplace situations, they may ask more general questions.
This will all help recruiters to form a picture of what you might be like as an employee.
Example General Target Interview Questions and How to Answer
Q: Where do you see yourself in five years?
A: "In five years, I see myself growing within Target, ideally in a position with more responsibilities where I can make a larger impact. I’d like to develop my skills in team leadership and customer service and take on more projects that contribute to the store’s success. I’m excited about the opportunities for growth at Target and hope to be someone who helps the team achieve its goals while continuing to learn and take on new challenges."
The main tip for answering this question is to focus it on Target. Even if you see this job as a stepping stone into other careers, it’s probably best not to say this. Interviewers will want to know that you plan on progressing through their company and staying with them for the long term.
Q: Why do you want to work for Target?
A: "I want to work for Target because I admire the company’s commitment to providing a positive shopping experience and its focus on community involvement. I’ve always enjoyed the friendly and welcoming environment in Target stores, and I appreciate that Target values diversity, teamwork, and excellent customer service. I’m excited about the opportunity to bring my skills in customer service to a team that prioritizes making a difference for its customers and its community."
Answering this question is an opportunity to show that you know the ethos and values of Target. Speak about the things you love about the company.
Q: What attracted you to this particular role?
A: "I’m excited about this role because it allows me to build on my experience in customer service while working for a company I respect. I’m drawn to the opportunity to interact with customers daily and help them have a positive shopping experience. I also appreciate the emphasis on teamwork, which aligns with my collaborative working style. I believe my skills in problem-solving and communication will be a great fit for this role, and I’m eager to contribute to Target’s friendly and supportive environment."
Again, interviewers are looking to see whether you have done your research about Target as a company and what your role will involve.
How to Prepare for the Target Interview
If you’ve been invited for an interview, you will want to make sure you’re as prepared as possible.
Preparation will help you to feel confident and relaxed going into the interview and can help you to avoid making mistakes when answering Target corporate interview questions.
There are a few simple things you can do to help yourself feel prepared.
Research Target’s Culture and Values
Every company has its own culture and values. Understanding Target's mission, values, and company culture will help you to feel confident that you’ll be a good fit for the role. Research can also guide the way you answer some of the questions you’ll be asked.
Practice Common Questions
Taking time to look over common interview questions and practice your answers (as well as the many Target interview questions and answers as you can find online) can help you to feel more ready when it comes to answering them during your interview.
Under pressure, it’s not uncommon for your mind to go blank, but by practicing answer techniques such as the STAR (situation, task, action, result) method, you will be able to answer confidently.
Dress and Presentation
It’s always a good idea to dress smartly for an interview. This shows that you are taking your interview seriously and gives a good first impression to interviewers.
For men, dress pants, shirt, and tie are commonly worn. For women, either smart pants and a blouse or a smart dress are recommended.
Remember to make sure to wear appropriate shoes and give them a clean if necessary.
Questions for the Interviewer
At the end of your interview, it’s likely you’ll be asked whether you have any questions. It’s always a good idea to have a few questions prepared, as this shows that you are interested in both the position and the company.
Good questions to ask at the end of your interview include:
- What would a typical day look like?
- Will there be any specific training before I can start work?
- How regularly are there opportunities for career progression and additional training?
Frequently Asked Questions
What types of questions can I expect during a Target interview?
Candidates are asked questions that typically cover three main topics: behavioral questions, situational questions, and general questions. They will vary depending on role. Target team lead interview questions will be different to questions for cashier roles, for example.
How can I prepare for behavioral interview questions?
One of the best ways to prepare is by practicing sample questions. Take time to look through common behavioral interview questions and suggested answers.
Even if you’re not asked the exact questions you’ve practiced, you will feel more confident when it comes to your Target interview questions and answers.
What is the STAR method for answering questions?
The STAR method answers questions using four main points: Situation, task, action, result.
Answering questions in this way shows that you have an understanding of what a situation requires, how to handle it, and what the end result should look like.
Is it important to ask questions during the interview?
Yes. Employers like it when candidates ask questions, as this shows they have thought about the role and are genuinely interested. Asking questions is also a good opportunity to iron out any confusion you might have.
What should I wear to a Target interview?
Most people choose to dress smartly for interviews. For men, this will usually mean a shirt, tie and dress pants. For women, smart pants and a blouse, or a business-style dress.
Final Thoughts
Target is one of the biggest retail employers in the US, so positions can be highly sought after.
Being as prepared as possible for any questions you may be asked during your interview can help to ensure that you make a good impression and are selected for your desired role.
Taking time to practice responses to typical questions and think of relevant questions to ask yourself will show that you have given care and consideration to the position you have applied for. It can also help employers to see how well you will fit within the company.